Published by Tsinghua University Press Pub. Date :2004-05-01, 1991
ISBN 10: 730208548X ISBN 13: 9787302085485
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Add to basketSoft cover. Condition: New. Language:Chinese.Author:SHAO BING JIA YU TONG KUI DENG.Binding:Soft cover.Publisher:Tsinghua University Press Pub. Date :2004-05-01.
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Add to basketpaperback. Condition: Good. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Customer Relationship Management ---- Theory and Practice Shao Bing homeFour Satisfaction guaranteed,or money back.
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Add to basketpaperback. Condition: New. Pub Date :2004-05-01 Publisher: Tsinghua University Press book from the theory. practice and operation of three levels of customer relationship management system concise introduction. First. from the two perspectives of management ideas and technology applications introduced to the basic principles of the existing customer relationship management. and customer relationship management strategy implementation and project management. through vivid case about last combine specific CRM software in.