Cross Border E Commerce Customer Service (11 results)

paperback. Condition: New. Paperback. Pub Date: 2023-01-01 Pages: 178 Language: Chinese. English Publisher: Renmin University of China Press my country's cross-border e-commerce continues to develop rapidly. The industry has a strong comprehensive demand for talents and a large talent gap. Among them. employees of cross-border e-commerce customer service positions must have a solid English language foundation and strong cross-cultural communication skills. A hub for customers. internal coordination of operations. and l.…

paperback. Condition: New. Paperback. Pub Date: 2023-09 Pages: 208 Language: Chinese Publisher: Electronic Industry Press This book is based on the actual work process of cross-border e-commerce customer service personnel. combined with rich cross-border e-commerce customer service practical cases. and is arranged in the form of projects. The book has a total of 6 projects. namely. cross-border e-commerce customer service cognition. cross-border e-commerce customer service work preparation. cross-border e-commerce cust. …

paperback. Condition: New. Paperback.Pub Date:2023-05 Pages:207 Language:Chinese Publisher:China Renmin University Press This textbook focuses on the content of cross-border e-commerce customer service in B2B and B2C modes. and divides the types and processes of cross-border e-commerce customer service work into six learning tasks. each of which contains several learning activities. Each learning task includes learning objectives. recommended study hours. work situation description. work flow and activities. Each learn.…

paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2026-02 Pages: 217 Publisher: China Light Industry Press This book systematically constructs a full-chain knowledge system for cross-border e-customer service. focusing on service challenges and innovative practices in the global business ecosystem. The book is divided into seven chapters: The Cognition Chapter analyzes the global value and core capability model of cross-border customer service. and proposes a three-dimensional capability framework of emp.…

paperback. Condition: New. Language:Chinese.Paperback. Pub Date: 2026-05 Pages: 240 Publisher: Tsinghua University Press Cross-border E-commerce B2B: A Complete Guide to Operations and Customer Service focuses on practical aspects of the cross-border e-commerce B2B field. introducing the basic concepts. operational strategies. and practical skills of cross-border e-commerce B2B in a clear and concise manner. aiming to provide readers with comprehensive guidance from theory to practice. The book is divided into ten chap.…

paperback. Condition: New. Paperback. Pub Date: 2020-03-01 Pages: 118 Language: Chinese Publisher: China Renmin University Press cross-border electricity supplier customer service 21 century Vocational planning materials series of cross-border e-commerce to cross-border electricity supplier customer service workflow based. presented an overview of the major cross-border electricity supplier customer service. cross-border electronic business platform customers .…

paperback. Condition: New. Paperback. Pub Date: 2018-11-01 Pages: 120 Language: Chinese Publisher: Zhejiang Gongshang University Press Cross-border E-commerce One Way: Customer Service under Cultural Differences aims to satisfy the common people's cognition. using popular Easy-to-understand language. combined with related pictures. introduces cross-border e-commerce customer service in all aspects. allowing readers to .…

paperback. Condition: New. Language:Chinese.Customer service and management of cross-border e-commerce.

paperback. Condition: New. Paperback. Pub Date: 2019-08-01 Pages: 192 Language: Chinese Publisher: People Post Press with cross-border e-commerce industry. the rapid rise and flourish because there is a big difference in terms of language and culture. cross-border e-commerce professionalism and ability to deal with practical issues of customer service staff more and more attention to corporate. This book combines cross-border .…

paperback. Condition: New. Paperback. Pub Date: 2020-11-01 Language: Chinese Publisher: Peoples Posts and Telecommunications Publishing House This book includes ten projects. namely Project One. Understanding Cross-border E-commerce Customer Service Work. Project Two. Understanding the Basic Process of the Platform. and Project Three New Customers Development (1). project four new customer development (two). project five new customer development (three). project six old customer maintenance. project seven after-sales s.…

paperback. Condition: New. Paperback. Pub Date: 2021-06-01 Pages: 168 Language: Chinese Publisher: Tianjin Academy of Social Sciences Press This is a book on cross-border e-commerce customer service.?Cross-border e-commerce customer service/Luban workshop series of books refer to business activities that understand customer needs through various communication methods. help customers solve problems. and promote online store product sales. including customer pre-sales consultation. order processing. and after-sales consu.…