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Converting Customer Value Retention by John Murphy (11 results)
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Converting Customer Value: From Retention to Profit
Published by John Wiley & Sons 07/10/2005, 2005
ISBN 10: 0470016345 ISBN 13: 9780470016343
Language: English
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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Converting Customer Value: From Retention to Profit
Published by John Wiley & Sons 07/10/2005, 2005
ISBN 10: 0470016345 ISBN 13: 9780470016343
Language: English
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Converting Customer Value : From retention to profit
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 39.41
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Converting Customer Value : From retention to profit
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
£ 42.25
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Add to basketCondition: As New. Unread book in perfect condition.
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Converting Customer Value: From Retention to Profit
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 46.66
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£ 42.17
Convert currency£ 14.85 shipping from U.S.A. to United KingdomQuantity: Over 20 available
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Converting Customer Value From Retention to Profit
Published by John Wiley & Sons Inc, 2005
ISBN 10: 0470016345 ISBN 13: 9780470016343
Language: English
Hardcover. Condition: Brand New. 1st edition. 410 pages. 9.00x6.25x1.00 inches. In Stock.
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£ 45.11
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£ 50.41
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Add to basketBuch. Condition: Neu. Neuware - A company exists to make profit, and everything it does is a step towards that goal. Many firms are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Tackling two hot topics in business CRM and corporate value and based on a study undertaken by the Customer Management Leadership Group, John Murphy s new book links customer management directly to company profitability for the first time. By implementing its Customer Management Integration Framework, a company can see cash flows for each customer relationship, and use that information to effectively manage key customers for higher and more resilient levels of profitability.
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Converting Customer Value: From Retention to Profit
Published by John Wiley & Sons Inc, 2005
ISBN 10: 0470016345 ISBN 13: 9780470016343
Language: English
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
First Edition
£ 66.26
Convert currency£ 2.53 shipping from Ireland to United KingdomQuantity: Over 20 available
Add to basketCondition: New. A company exists to make profit, and everything it does is merely a step towards that goal. Many are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Num Pages: 410 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 176 x 28. Weight in Grams: 714. . 2005. 1st Edition. Hardcover. . . . .
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Converting Customer Value: From Retention to Profit
Published by John Wiley & Sons Inc, 2005
ISBN 10: 0470016345 ISBN 13: 9780470016343
Language: English
£ 78.80
Convert currency£ 2.23 shipping from U.S.A. to United KingdomQuantity: Over 20 available
Add to basketCondition: New. A company exists to make profit, and everything it does is merely a step towards that goal. Many are trying to get closer to their customers, but few realise how crucial this is to corporate value. Indeed, the long term value of a company is perhaps best described as the sum of future profits from customers, discounted to a present value. Num Pages: 410 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 176 x 28. Weight in Grams: 714. . 2005. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
