Published by I_AM Self-Publishing, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: Goldstone Books, Llandybie, United Kingdom
paperback. Condition: Very Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied.
Published by I_AM Self-Publishing, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: Seagull Books, Hove, United Kingdom
Soft cover. Condition: Very Good. Has some light general reading/shelfwear - otherwise this is a clean, tight copy. Dispatch within 24hrs from the UK.
Published by I_AM Self-Publishing, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: Books Puddle, New York, NY, U.S.A.
£ 36.62
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Add to basketCondition: New. pp. 360.
Published by I_AM Self-Publishing, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. Print on Demand pp. 360.
Published by I_AM Self-Publishing, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: Biblios, Frankfurt am main, HESSE, Germany
£ 40.16
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Add to basketCondition: New. PRINT ON DEMAND pp. 360.
Published by Professional Service Management (UK) Ltd, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: moluna, Greven, Germany
£ 62.92
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Add to basketCondition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnServices form the largest parts of most developed economies, and a growing part of emerging economies too. And all organisations contain in-house service teams and departments. So, this book is relevant to you, whatever, or wherev.
Published by Professional Service Management (UK) Ltd, 2017
ISBN 10: 1911079921 ISBN 13: 9781911079927
Language: English
Seller: AHA-BUCH GmbH, Einbeck, Germany
£ 78
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Add to basketTaschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Services form the largest parts of most developed economies, and a growing part of emerging economies too. And all organisations contain in-house service teams and departments. So, this book is relevant to you, whatever, or wherever, your organisation.WHY IS IT IMPORTANT TO (RE)CONSIDER YOUR SERVICE OFFERING Because, the market for services is becoming even more competitive. This may be increased competition for customers, employees, other resources, budgets, profi ts or capital. Traditional service models are being shaken up by the tech and digital revolution; people are competing with technology, which can either support them or make them redundant. Even the need for real estate is being supplanted by 'virtual' premises. Public services are competing for decreasing government expenditure against a background of increased demand and rising service level expectations, and against private sector and third sector alternatives. In-house service teams, such as finance, HR, IT and marketing, are competing with outsourced alternatives, which may be 'offshore'. This book provides a practical framework for service organisations to identify, consider, and respond to these challenges, and to avoid the many pitfalls that can exist in doing so.