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  • Language: English

    Published by HRD Press, Inc., 2017

    1599962500 / 9781599962504

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    £ 2.72

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by HRD Press Inc.,U.S., 2000

    0874252318 / 9780874252316

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Fair

    £ 3.58

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    Hardback. Condition: Fair.

  • Language: English

    Published by HRD Press Inc.,U.S., 2000

    0874252318 / 9780874252316

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Hardback. Condition: Very Good.

  • Language: English

    Published by HRD Press Inc.,U.S., 2000

    0874255996 / 9780874255997

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 3.60

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    Paperback. Condition: Good. One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life. …

  • Language: English

    Published by HRD Press Inc.,U.S., 2000

    0874255996 / 9780874255997

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Fair. One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life. …

  • Language: English

    Published by HRD Press Inc.,U.S., 2012

    0874254698 / 9780874254693

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    £ 3.69

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    Paperback. Condition: Good. This book is a practical reference to effective mentoring in a format that provides quick access to the important concepts and techniques of this unique, powerful, one-to-one learning model. The Manager's Pocket Guide to Mentoring is a convenient and comprehensive reference, offering valuable, pragmatic guidance that mentors can use in assisting mentees to participate in constructive interpersonal dialogues during the mentoring experience map.…

  • Language: English

    Published by HRD Press Inc.,U.S., 2012

    0874254698 / 9780874254693

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Very Good. This book is a practical reference to effective mentoring in a format that provides quick access to the important concepts and techniques of this unique, powerful, one-to-one learning model. The Manager's Pocket Guide to Mentoring is a convenient and comprehensive reference, offering valuable, pragmatic guidance that mentors can use in assisting mentees to participate in constructive interpersonal dialogues during the mentoring experience map.…

  • Language: English

    Published by HRD Press Inc.,U.S., 1996

    0874251761 / 9780874251760

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. University level text. Some complex problems simply do not have solutions. The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. Also included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems.…

  • Language: English

    Published by HRD Press, Inc., 2014

    0874256771 / 9780874256772

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 3.78

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by HRD Press, Inc. (edition ), 2014

    0874256771 / 9780874256772

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    £ 3.79

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    Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by HRD Press, 2017

    1610144147 / 9781610144148

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 3.81

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    Paperback. Condition: Very Good. Often leaders and teams have a clear vision but fail to live it out. They feel stuck because of conflicting values, division within the team, and resistance to change. The Power of Healthy Tension helps leaders get unstuck by providing a simple 4-step framework that allows them to unite their team, spark change, and live their values. The Power of Healthy Tension has helped hundreds of organizations and thousands of leaders move from surviving to thriving.…

  • Language: English

    Published by HRD Press Inc.,U.S., 2006

    087425941X / 9780874259414

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. A managers guide to taking advantage of powerful demographic forces that are causing a generational shift. If you're managing a mix of employees of all ages from teens to retirees and finding it takes more time and skill than ever before, you'll welcome the insightful methods and tools in this book.…

  • Language: English

    Published by HRD Press Inc.,U.S., 2006

    087425941X / 9780874259414

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

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    Paperback. Condition: Very Good. A managers guide to taking advantage of powerful demographic forces that are causing a generational shift. If you're managing a mix of employees of all ages from teens to retirees and finding it takes more time and skill than ever before, you'll welcome the insightful methods and tools in this book.…

  • Language: English

    Published by HRD Press Inc.,U.S., 2018

    1599962551 / 9781599962559

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    £ 3.91

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    Paperback. Condition: Good. The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.…

  • Language: English

    Published by HRD Press Inc.,U.S., 2018

    1599962551 / 9781599962559

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 3.91

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    Paperback. Condition: Very Good. The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.…

  • Language: English

    Published by HRD Press, Inc., 2024

    1610142519 / 9781610142519

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Very good

    £ 4.03

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by HRD Press (edition ), 2024

    1610142519 / 9781610142519

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    £ 4.04

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    Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by HRD Press, Inc., 1994

    0943210291 / 9780943210292

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used

    £ 4.15

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    Condition: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

  • Language: English

    Published by HRD Press, 1997

    0874254183 / 9780874254181

    • Softcover

    Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books

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    Condition: Used - Very good

    £ 4.27

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    Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by HRD Press Inc.,U.S., 2017

    0874258383 / 9780874258387

    • Hardcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

    £ 4.27

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    Hardback. Condition: Very Good.

  • Language: English

    Published by HRD Press Inc.,U.S., 2017

    1599962500 / 9781599962504

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    £ 4.27

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    Paperback. Condition: Good.

  • Language: English

    Published by HRD Press, 1999

    087425504X / 9780874255041

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Very good

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    Paperback. Condition: Very Good.

  • Language: English

    Published by HRD Press, Inc. (edition 6th), 1989

    0874250862 / 9780874250862

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condition: Used - Very good

    £ 4.43

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    Paperback. Condition: Very Good. 6th. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by HRD Press, 2017

    1599962322 / 9781599962320

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Good

    £ 4.49

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by HRD Press, 2017

    1599962322 / 9781599962320

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Very good

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    Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Language: English

    Published by HRD Press, Inc., 2025

    0874257514 / 9780874257519

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

    £ 4.65

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by HRD Press, 2017

    1599962322 / 9781599962320

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Used - Good

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by HRD Press Inc.,U.S., 2000

    0874254531 / 9780874254532

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Fair

    £ 4.70

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    Paperback. Condition: Fair. Enterprises in today's Global Information Age must keep up with rapid changes in technology while overhauling businesses, programs, and operations to meet the changing values and demands of customers and employees. This guide will aid you in applying the Systems Thinking Approach to your strategic and business planning by explaining how to develop a strategic plan, ensure successful implementation of the plan, and build and sustain high performance over the long haul.…

  • Language: English

    Published by HRD Press, 1997

    0874254183 / 9780874254181

    • Softcover

    Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books

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    Condition: Used - Good

    £ 1.75

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    Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

  • Language: English

    Published by HRD Press Inc.,U.S., 2003

    0874257239 / 9780874257236

    • Hardcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condition: Used - Good

    £ 4.98

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    Hardback. Condition: Good.