Isbn: 9787811236712 - Customer Relationship Management Practice (national Vocational Education and Quality Planning Materials)(chinese Edition) (1 results)

paperback. Condition: New. Language:Chinese.Pages Number: 326 Publisher: Beijing Jiaotong University Pub. Date :2009-08-01 version 1. This book uses task-driven mode. organized in a modular curriculum. based on the enterprise customer management of the work context. focuses on customer management personnel with the necessary knowledge. skills and attitudes related to professional standards around the country. designed the Know Your Customer Relationship Management. identify and develop the customer. construction and ma.…