9780974998657 - I'm Sorry to Hear That...: Real-life Responses to Patients' 101 Most Common Complaints About Health Care by Baker, Susan Keane (15 results)
- Softcover
Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books
Contact seller5-star sellerCondition: Used - Very good
£ 3.86
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
£ 3.91
Free ShippingShips within U.S.A.Quantity: 8 available
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
- Softcover
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
Contact seller5-star sellerCondition: Used - Very good
£ 4.05
Free ShippingShips within U.S.A.Quantity: 5 available
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
- Softcover
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
Contact seller5-star sellerCondition: Used - Good
£ 4.43
Free ShippingShips within U.S.A.Quantity: 3 available
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
- Softcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
£ 4.48
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
- Softcover
Seller: Half Price Books Inc., Dallas, TX, U.S.A.Half Price Books Inc.
Contact seller5-star sellerCondition: Used - Very good
£ 2.29
£ 2.77 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
- Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Very good
£ 5.33
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
- Softcover
- First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
£ 5.45
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
- First Edition
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Very good
£ 5.45
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Softcover
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
Contact seller2-star sellerCondition: Used - Good
£ 5.47
Free ShippingShips within U.S.A.Quantity: 8 available
Paperback. Condition: Good. From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. I am here where I don't want to be, I am frightened and unsure what will happen next, I put my trust in you, and now something is wrong, or How can I be sure I will be okay? When you respond to a pa…tient's complaint, you are responding to the patient's sense of helplessness and anxiety. The service recovery scripts offered in this book can help you recover a patient's confidence in you and your organization.
- Softcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - As new
£ 5.93
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
- Softcover
Seller: Blue Vase Books, Interlochen, MI, U.S.A.Blue Vase Books
Contact seller5-star sellerCondition: Used - Good
£ 5.98
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental material…s.
- Softcover
Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
Contact seller5-star sellerCondition: Used - Good
£ 3.81
£ 2.77 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.
- Softcover
- First Edition
Seller: Mama"s Helper, Beaumont, TX, U.S.A.Mama"s Helper
Contact seller3-star sellerCondition: New
£ 7.61
£ 4.43 shippingShips within U.S.A.Quantity: 1 available
Soft cover. Condition: New. 1st Edition.
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
£ 27.42
£ 10.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Brand New. 1st edition. 114 pages. 8.75x7.00x0.50 inches. In Stock.
