ISBN: 9780688088965 - It's not My Department: How to Get the Service You Want, Exactly the Way You Want It (26 results)

Hardcover. Condition: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Condition: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condition: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

Hardcover. Condition: Very Good. 0688088961 Text clean and unmarked. Shelf wear to dust jacket. Dust jacket protected in a mylar sleeve.

Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Hardcover. Dust Jacket Included. First Edition. 241 pages. Text clean. Book tight. D/J is in a new acid-free mylar protector. AUTHOR HAS INSCRIBED BOOK. Condition of Book and D/J Fine/Fine. Signed by Author.

Hardcover. Condition: Very Good. First Edition. Name inside front.

Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. 1st Edition. VG/VG, used hc, 241pp. Blue colored paper over boards with gilt text on spine. Color illustrated dust jacket with gilt and white colored text on upper and gilt text on spine; encased in protective mylar cover. Interior pages clean, unmarked. Binding is tight.…

hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hard Cover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. Jacket has light edgewear, faint tanning. Boards have minor shelfwear. Pages are clean, text has no markings, binding is sound. Size: 8vo - 7¾" - 9¾" Tall.

Hard Cover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. Jacket has light edgewear. Boards have minor shelfwear. Pages are clean, text has no markings, binding is sound. Size: 8vo - over 7¾" - 9¾" tall.

Hardcover. Condition: Near Fine. Near Fine. 1st Edition. Binding Tight Pages Clean Light Edge Wear. Book.

Hardcover. Condition: Very Good. 1st Edition. somewhat faded boards.

Hardcover Later Printing Business; Management; How to get the service you want, exactly the way you want it. Employee Motivation, Customer Service. (241 Pgs.) Previous name forepage otherwise, DJ & Book VVG.

Hardcover. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good in very good dust jacket. Tips lightly bumped. Third printing *.

Hardcover. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good in Very good lightly rubbed dust jacket. First Edition.

hardcover. Condition: New.

Hardcover. Condition: Very Good. Very Good Dust Jacket. 3rd Printing. Small 4to - 9" to 11" tall; 241 pages; DJ is lightly rubbed at edges. Mylar cover. Book clean, bright and tight. Previous gift inscription at FFEP. Text pages clean and tight.

Soft cover. Condition: As New. Dust Jacket Condition: New. 1st Edition. Softcover, trade paperback format, RARE, ONE-OF-A-KIND copy with NO listings on AbeBooks or OnLine for an Advance/Proof copy, (assumed) Advanced Uncorrected Proof since there is NO printing on book identifying it as an Advance or Proof, Bound in yellow card-stock like wraps with Publisher Information printed on the front and back covers, has publishers "marked up notes" printed on pages i.e., which pages will be blank, page numbers, etc, bound like most Proof/Advance copies are done, Condition: As New, due to bump to right top corner and 1/8" chip to top back cover edge, otherwise Unread, Spine Not Broken, Tight Binding, (assumed) First Edition and First Printing being an Advance but No info. printed on copyright page. "hand" markings for page #s and inserting information made by Publisher/Editor like Advance/Proof copies, VERY UNIQUE ITEM! RARE ONE-OF-A-KIND book with NO listings on AbeBooks or OnLine for an Advance or Proof copy of this title.…

Hardcover. Condition: Good - Some Wear. Dust Jacket Condition: Good - Some Wear. 1st Edition. Good condition. Tear on back cover.

Hardcover. Condition: Good. 241 pages. It's Not My Department is Peter Glen's radical new handbook on how to give and r eceive the best service. He provides instant put-to-work advice for businesspeop le who know that the customer service revolution is coming, and want to be one s tep ahead of the competition.…

Condition: New. Satisfaction Guaranteed or your money back.

hardcover. Condition: New. In shrink wrap. Looks like an interesting title.

Hardcover. Condition: New. A professional retail consultant discusses the basic principles, strategies, and methodology of providing good customer service.