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  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration.Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter?s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles ? specific advice for public organizations on working with the public as customers, partners, and citizens.…

  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Like New. For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration.Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter?s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles ? specific advice for public organizations on working with the public as customers, partners, and citizens.…

  • Language: English

    Published by Routledge (edition 2), 2012

    0765627213 / 9780765627216

    • Softcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Paperback. Condition: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

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    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Taylor & Francis Group, 2012

    0765627213 / 9780765627216

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    Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books

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    Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

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    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Good. For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration.Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter?s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles ? specific advice for public organizations on working with the public as customers, partners, and citizens.…

  • Language: English

    Published by Routledge, 2012

    0765627213 / 9780765627216

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Like New. For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration.Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter?s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles ? specific advice for public organizations on working with the public as customers, partners, and citizens.…

  • Language: English

    Published by Jossey-Bass, 1995

    0787901296 / 9780787901295

    • Hardcover

    Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-

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    Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

  • Language: English

    Published by Jossey-Bass, 1995

    0787901296 / 9780787901295

    • Hardcover

    Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condition: Used - Very good

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    Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by Wiley & Sons, Incorporated, John, 1995

    0787901296 / 9780787901295

    • Hardcover
    • First Edition

    Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

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    Condition: Good. 1st ed. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

  • Language: English

    Published by SAGE Publications, Inc, 1991

    0803940319 / 9780803940314

    • Softcover

    Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book

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    Condition: Used - Very good

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    Condition: Very Good. Very Good condition. Volume 38. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Language: English

    Published by SAGE Publications, Inc, 1991

    0803940319 / 9780803940314

    • Softcover

    Seller: Fables Books, Goshen, IN, U.S.A.Fables Books

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    Condition: good. A former library book with all the expected stamps, stickers and markings. Some shelf, storage or usage wear present. The binding is tight and all pages are present. The pages appear unmarked. Pictures available upon request. Individually inspected by Shay. Thanks for supporting an independent bookseller.…

  • Condition: Used - Good

    £ 4.81

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    Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Language: English

    Published by Jossey-Bass, 1995

    0787901296 / 9780787901295

    • Hardcover

    Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-

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    Condition: Used - Very good

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    Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.…

  • Published by United States Naval Institute

    • Hardcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Hardcover. Condition: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Putnam - G. P. Putnam's Sons, New York, 1974

    0399111883 / 9780399111884

    • Hardcover
    • First Edition

    Seller: WF Sandercombe, Burlington, ON, CanadaWF Sandercombe

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    Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good-. First Hardcover Edition. 248 pp. From the SF Book Club. Black boards lettered in orange on the spine; headband. Edge and corner wear on the dustjacket with some rubbing on the rear panel; no interior markings. Dj art by Paul Lehr. This anthology contains: Et in Arcadia Ego by Thomas M. Disch; Ullward's Retreat - a novelette by Jack Vance; The Man Who Loved the Faioli by Roger Zelazny; The Fire and the Sword - a novelette by Frank M. Robinson; All of Us Are Dying by George Clayton Johnson; Old Hundredth by Brian W. Aldiss; Fair by John Brunner; The Forgotten Enemy by Arthur C. Clarke; Warrior by Gordon R. Dickson; But Soft, What Light by Carol Emshwiller; The Misogynist by James Gunn; Bad Medicine by Robert Sheckley; The Autumn Land by Clifford D. Simak; A Sense of Beauty by Robert Taylor; and The Last Flight of Dr Ain by James Tiptree Jr. Size: 8vo. Paul Lehr; (illustrator). Book. …

  • Published by Renown Publications, NY, 1982

    • Magazine / Periodical

    Seller: Books from the Crypt, N. Potomac, MD, U.S.A.Books from the Crypt

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    Condition: Used - Very good

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    SingleIssueMagazine. Condition: Very Good-. Vol. 46, no. 7. Edited by Charles E. Fritch. Cover art is uncredited. Includes "The Book of the Dead" (novelet) by Brett Halliday; "Kill Lansing" by W. L. Fieldhouse; "The Caliber of Death" by Clayton Matthews; "The Sald Lady" by Jerry Jacobson; "The Deaths of Lorna Garth" by Talmage Powell; "Logical Alternative" by Gary Alexander; "Marvin's Letter Bomb" by Thomas Malone; "License to Steal" by Arthur Moore. Features: "Saturday Afternoon at the Movies (Nostalgia)"; "Stiff Competition" (book reviews) by John Ball. Label bits remain on front; corner wear; tanning; some creasing. Book.…

  • Published by Renown Publications, NY, 1982

    • Magazine / Periodical

    Seller: Books from the Crypt, N. Potomac, MD, U.S.A.Books from the Crypt

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    SingleIssueMagazine. Condition: Very Good. Vol. 46, no. 7. Edited by Charles E. Fritch. Cover art is uncredited. Includes "The Book of the Dead" (novelet) by Brett Halliday; "Kill Lansing" by W. L. Fieldhouse; "The Caliber of Death" by Clayton Matthews; "The Sald Lady" by Jerry Jacobson; "The Deaths of Lorna Garth" by Talmage Powell; "Logical Alternative" by Gary Alexander; "Marvin's Letter Bomb" by Thomas Malone; "License to Steal" by Arthur Moore. Features: "Saturday Afternoon at the Movies (Nostalgia)"; "Stiff Competition" (book reviews) by John Ball. Tanning; creasing; minor tears at spine heel. Book.…

  • Published by Davis Publications, NY, 1970

    • Magazine / Periodical

    Seller: Books from the Crypt, N. Potomac, MD, U.S.A.Books from the Crypt

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    SingleIssueMagazine. Condition: Very Good-. Vol. 56, no. 5 (Whole No. 324). Edited by Clayton Rawson. Includes "Kindly Dig Your Grave" by Stanley Ellin; "Sing to Me, Dead Man" by Gary Brandner; "The Barrington Quality" by Robie MacAuley; "Murder Is No Joke" by Rex Stout; "The Caper in Heather's Revenge" & "Guest Speaker" by Len Gray; "The Weapon From Nowhere" by Conway Lonstar; "Merlini and the Vanished Diamonds" by Clayton Rawson; "Figaro Figaro" by Stephen Barr; "Beyond Sleep" by Barry N. Malzberg; "Break-up" by Thomas Walsh; "Desert Pickup" by Richard Layman; "The Theft of the Blue Horse" by Edward D. Hoch; "The Verdict" by Larence Treat; ; "Hardcovers and Paperbacks of the Month"; "The Jury Box" (department) by John Dickson Carr. Sticker pull from front (see scan); edge and corner wear; mild tanning. Book.…

  • Condition: Used

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    Softcover. Condition: Very Good with no dust jacket. Binding is sound. Pages clean, off-white. Wrappers have fading at spine, address label on back, general light handling wear. Contents: Smith, Hester, sweet Hester Prynne - The Scarlet Letter in the movie market place. Estrin, "Triumphant ignominy": The Scarlet Letter on screen. Allyn, Hawthorne on film - almost. Yacowar, Aspects of the familiar: a defense of minority group stereotyping in the popular film. Silver, The untranquil light: David Lean's Great Expectations. Zambrano, Great Expectations: Dickens and David Lean. Sadkin, Theme and structure: Last Tango untangled. Joyaux, The Bridge over the River Kwai: from the novel to the movie. Clayton, Aristotle on the Shakespearean film: or, damn thee, William, thou art translated. Reviews. Film notes and queries. 9.0" tall; 94 pages.…

  • Condition: Used - Fine

    £ 21.16

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    Condition: FINE. Book club edition. An anthology containing stories selected by the authors themselves, each with a personal introduction by the author. SIGNED by Harry Harrison on the title page. Includes All of Us Are Dying by George Clayton Johnson; Old Hundredth by Brian W. Aldiss; Et in Arcadia Ego by Thomas M. Disch; Ullward's Retreat by Jack Vance; The Forgotten Enemy by Arthur C. Clarke; The Fire and the Sword by Frank M. Robinson; Fair by John Brunner; Warrior by Gordon R. Dickson; But Soft What Light by Carol Emshwiller; The Misogynist by James Gunn; Bad Medicine by Robert Sheckley; The Autumn Land by Clifford D. Simak; A Sense of Beauty by Robert Taylor; and The Last Flight of Dr Ain by James Tiptree Jr. and The Man Who Loved the Faioli by Roger Zelazny. Dust jacket art by Paul Lehr. Introduction by Harrison. x, 271 pp. Fine in very good dust jacket.…

  • Condition: Used - Very good

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    Condition: VERY GOOD. Book club edition. An anthology containing stories selected by the authors themselves, each with a personal introduction by the author. SIGNED by George Clayton Johnson (in red, with a box around his signature) at his story 'All of Us Are Dying' Also includes Old Hundredth by Brian W. Aldiss; Et in Arcadia Ego by Thomas M. Disch; Ullward's Retreat by Jack Vance; The Forgotten Enemy by Arthur C. Clarke; The Fire and the Sword by Frank M. Robinson; Fair by John Brunner; Warrior by Gordon R. Dickson; But Soft What Light by Carol Emshwiller; The Misogynist by James Gunn; Bad Medicine by Robert Sheckley; The Autumn Land by Clifford D. Simak; A Sense of Beauty by Robert Taylor; and The Last Flight of Dr Ain by James Tiptree Jr. and The Man Who Loved the Faioli by Roger Zelazny. Dust jacket art by Paul Lehr. Introduction by Harrison. x, 271 pp. Very good in very good dust jacket.…

  • Condition: Used - Very good

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    Condition: Very Good. First edition. Very good condition with corners bumped, rear cover and spine slightly darkened. Free from any writing. Contains poetry by Barbara Howes, Galway Kinnell, Richard Howard, David Ignatow, Lisel Mueller, Josephine Jacobsen, Thomas Merton. Other contributors: Clayton Eshleman, Jerome Rothenberg, C.K. Williams (a few years before his first book), John Pym, John Ratti, Frederick Nicklaus, Louis Untermeyer, Bruce Cutler and LeRoi Jones [Amiri Baraka].…

  • Language: English

    Published by Cambridge Univ Pr, (New York, 2006), 2006

    0521421047 / 9780521421041

    • Hardcover

    Seller: Heartwood Books, A.B.A.A., Charlottesville, VA, U.S.A.Heartwood Books, A.B.A.A.

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    Condition: Used - Near fine

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    Cloth. Condition: Near Fine. Dust Jacket Condition: Near Fine. Near Fine, internally clean, solid hard cover in a complete Near Fine dust jacket. Some bits of white paint along the bottom edge of the covers from sitting on a painted shelf; review slip laid in . #.

  • Condition: Used - Very good

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    Softcover. Condition: Very good condition. 108 pp. Volume 3, Number 1 (Spring 1995). Softcover.

  • Language: English

    Published by Melvin & Leigh, Publishers, 2019

    1733934421 / 9781733934428

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Melvin & Leigh, Publishers, 2019

    1733934421 / 9781733934428

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Melvin & Leigh, Publishers, 2019

    1733934421 / 9781733934428

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Very Good.

  • Language: English

    Published by Melvin & Leigh, Publishers, 2019

    1733934421 / 9781733934428

    • Softcover

    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Very Good.