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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: Very Good. A bright, square, and overall a nice copy.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: Good. . Good. All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.
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Connected Strategy: Building C
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
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Connected Strategy: Building C
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
-
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Seller: Housing Works Online Bookstore, New York, NY, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Minimal wear to cover. Pages clean and binding tight. shelf wear. bumped edges. Hardcover.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Paperback. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, United States, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Dissent and Disruption
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Church Conflicts: The Cross, Apocalyptic, and Political Resistance
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
hardcover. Condition: New.
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Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. NO UNDERLINING.
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hardcover. Condition: As New. Unread. Remainder mark. Binding is tight and square. Text is clean and bright.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
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Church Conflicts: The Cross, Apocalyptic, and Political Resistance
Seller: ChristianBookbag / Beans Books, Inc., Westlake, OH, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: As New. New with remainder mark. Buy multiples from our store to save on shipping.
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Church Conflicts: The Cross, Apocalyptic, and Political Resistance
Seller: ChristianBookbag / Beans Books, Inc., Westlake, OH, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: New. New with remainder mark. Buy multiples from our store to save on shipping.
