Seller: Aspen Book Co., Denver, CO, U.S.A.
Condition: good. A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteedâ"but the story's all there!
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.
Condition: very_good.
Seller: Goodwill Books, Hillsboro, OR, U.S.A.
Condition: good. Signs of wear and consistent use.
Seller: medimops, Berlin, Germany
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Paperback. Condition: Very Good. This book is in very good condition; no remainder marks. It does have some cover shelfwear. Inside pages are clean. ; 5.75 X 0.5 X 8.75 inches; 216 pages.
Language: English
Published by John Wiley and Sons Inc, US, 2016
ISBN 10: 1118988922 ISBN 13: 9781118988923
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Hardback. Condition: New. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter and Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspectiveSee your organization through the lens of the customerMake customer experience an organization-wide responsibilityAnalyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product-the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 240.
Condition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Language: English
Published by John Wiley & Sons Inc, 2015
ISBN 10: 1118988922 ISBN 13: 9781118988923
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 1st edition. 208 pages. 9.00x6.25x0.75 inches. In Stock.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 21.48
Quantity: Over 20 available
Add to basketCondition: New. In.
Language: English
Published by John Wiley & Sons Inc, 2015
ISBN 10: 1118988922 ISBN 13: 9781118988923
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 1st edition. 208 pages. 9.00x6.25x0.75 inches. In Stock.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 240.
Condition: New.
Condition: As New. Unread book in perfect condition.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Condition: New.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Paperback. Condition: New. 2nd ed.
Condition: As New. Unread book in perfect condition.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: Ria Christie Collections, Uxbridge, United Kingdom
£ 46.36
Quantity: Over 20 available
Add to basketCondition: New. In English.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New.
Paperback. Condition: New. 2nd ed.