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John Seddon (572 results)
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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Thou Shall Not Use Comic Sans: 365 Graphic Design Sins and Virtues: a Designer's Almanac of Dos and Don'ts
Language: English
Published by Peachpit Pr (edition 1), 2012
ISBN 10: 0321812816 ISBN 13: 9780321812810
Hardcover. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Thou Shall Not Use Comic Sans : 365 Graphic Design Sins and Virtues: A Designer's Almanac of Dos and Don'ts
Language: English
Published by Pearson Education, Limited, 2012
ISBN 10: 0321812816 ISBN 13: 9780321812810
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Freedom from Command and Control
Language: English
Published by Vanguard Consulting Ltd, 2003
ISBN 10: 0954618300 ISBN 13: 9780954618308
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Freedom from Command and Control: A Better Way to Make the Work Work
Language: English
Published by Vanguard Consulting Ltd, United Kingdom, Buckingham, 2003
ISBN 10: 0954618300 ISBN 13: 9780954618308
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Fine.
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Freedom from Command and Control: A Better Way to Make the Work Work
Language: English
Published by Vanguard Consulting Ltd, 2003
ISBN 10: 0954618300 ISBN 13: 9780954618308
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
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Freedom from Command and Control: A Better Way to Make the Work Work
Language: English
Published by Vanguard Consulting Ltd, United Kingdom, Buckingham, 2003
ISBN 10: 0954618300 ISBN 13: 9780954618308
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Systems Thinking in the Public Sector: The Failure of the Reform Regime. and a Manifesto for a Better Way
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Freedom from Command and Control: A Better Way to Make the Work Work
Language: English
Published by Vanguard Consulting Ltd, 2003
ISBN 10: 0954618300 ISBN 13: 9780954618308
Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
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Paperback. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
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The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it
Language: English
Published by Triarchy Press, United Kingdom, Bridport, 2014
ISBN 10: 1909470457 ISBN 13: 9781909470453
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. John Seddon is back. This time with an uncompromising account of Whitehall's effect on our public services. And it's a damning read. 'The Whitehall Effect' chronicles how the Whitehall ideas machine has failed to deliver on a monumental scale - and what we can do about it. We have a breathtaking opportunity to create public services that truly serve. But only if Whitehall changes. --- Why don't public services work very well? One key reason is that they have been 'industrialised'. Part 1 explains why call centres, back offices, shared services, outsourcing and IT-led change almost always lead to service failure. It explains, in particular, why 'economies of scale' are a myth. Part 2 proposes a better (and tried-and-tested) alternative to the alienating and unresponsive experience of industrialised public services. Good services are attuned and sensitive to peoples' needs. Where the 'industrialised' approach tries to drive down costs but invariably drives them up, the better approach - managing value - drives costs down significantly. Part 3 challenges conventional thinking and received wisdom about public services. Targets, inspection and regulation have to be part of the solution, don't they? Seddon explains why they're actually part of the problem and shows that the most effective lever of change and improvement is to stop 'managing' the people (public sector staff and managers) and start managing the system they work in. Part 4 discusses some of the current fads in public-sector reform: 'choice', 'managing demand', 'nudge' and 'lean'. Politicians pursue them because they are plausible and fit their narrative, the story they like to tell about reform. But these fads only make public services worse or, at best, detract from the opportunity at hand. The opportunity John Seddon describes is breathtaking. We can undo the costly debacle of public sector 'reform', but only if we first change Whitehall. In Part 5 he describes how Whitehall is systemically incapable of listening to and acting on evidence and finally turn to how Whitehall needs to change if we are to turn away from the mistakes of the last 35 years and realise the profound opportunity open to us. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Memoir and Letters of the Late Thomas Seddon, Artist.
Language: English
Published by AMS Press 1972 reprint of 1858 edition, 1972
ISBN 10: 0404056687 ISBN 13: 9780404056681
Seller: GloryBe Books & Ephemera, LLC, Deforest, WI, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. Pages tanned otherwise Good Plus. NOT A FORMER LIBRARY BOOK.
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Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!
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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Paperback. Condition: Very Good. I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
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In Pursuit of Quality: Case Against ISO 9000
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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I Want You to Cheat: The Unreasonable Guide to Service and Quality
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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I Want You to Cheat: The Unreasonable Guide to Service and Quality
Language: English
Published by Vanguard Consulting Ltd, 1992
ISBN 10: 095197310X ISBN 13: 9780951973103
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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The Case Against ISO9000: How to Create Real Quality in Your Organisation
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
