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Customer Relationship Management (CRM) Practice(Chinese Edition)
Published by China Railway Publishing House, 2023
ISBN 10: 7113301673 ISBN 13: 9787113301675
Language: English
paperback. Condition: New. Paperback.Pub Date:2023-07 Pages:162 Language:Chinese Publisher:China Railway Publishing House Co. Ltd. Customer Relationship Management (CRM) Practice is written according to the teaching requirements of e-commerce majors in ordinary colleges and universities and the national e-commerce professional qualification standards. The book is divided into seven chapters. including understanding customer relationships. interpreting customer relationships. using CRM systems to manage customer data. .
