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  • Edited by K.N. Bhatt Suresh Misra and Sapna Chadah

    Published by Abhijeet, 2010

    Seller: Vedams eBooks (P) Ltd, New Delhi, India

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    Contents Foreword Preface List of contributors Acronyms used 1 Consumer consumerism and consumer protection an introduction KN Bhatt Suresh Misra and Sapna Chadah I Consumer rights and responsibilities 2 Consumer protection in India in a regime of consumption some unresolved issuesLalit Joshi 3 Towards a self reliant Indian consumer problems in perspective T Ravidhandran 4 Consumerism and the liability rules economics perspective PM Prasad 5 Consumerism a way of life Phillip D II Consumer Protection Act and Role of Adjudicatory Bodies 6 Dimensions of consumer protection in India SS Singh 7 Consumer protection in India an overview Rais Ahmad Mohd Awais and Madhav Goel 8 Consumer protection in the banking sector Sheetal Kapoor 9 Regulating competition in India Savita Hanspal III Service Sector and the Consumer 10 Consumerism and consumer behaviour in service economy the changing face of the Indian consumer Umashankar Venkatesh 11 Consumer is the loser random examples analyzed Shamim Ahmad 12 Food safety and consumer protection in India a policy analysis Jabir Ali and Tribhuvan Nath 13 Role of FICCI Alliance for Consumer Care FACC in protection of consumers Amit Chatterjee IV Medical negligence and the consumer 14 Medical Negligence and Consumer Protection Act 1986Sapna Chadah 15 Medical negligence the changing scenario under Indian law Rakesh Khanna 16 Medical negligence role of patient consent in operating procedures Kavita Sripat Agarwal and Rahul Sripat 17 Denying obstetrics health care services to pregnant women is this medical negligence Surya Bali 18 The law of medical negligence in England lessons for India VP Tiwari Index Consumerism has become an all pervasive term meaning peoples search for getting better value for their money In the era of globalisation the service sector is expanding and the products are becoming more complicated and the sellers are evolving into large entities In a situation like this the consumers are unable to protect themselves This has led to universal emphasis on consumer protection and consumer welfare No doubt there are laws to protect the consumers yet an alert consumer aware of his rights and responsibilities can not only protect himself but can also make consumer sovereignty a reality The present volume is a collection of theme papers of a National Seminar on Consumer Protection in India Problems and Prospects organized by Centre for Consumer Studies IIPA and GB Pant Social Science Institute Allahabad Based on specific themes the book is divided into four sections The papers are written by well known academicians researchers and consumers activists The papers review the present status and draw lessons for developing a strategy for strengthening the consumer movement in the country The book will prove useful to academicians researchers policy makers and all those who are interested in strengthening the consumer movement jacket 382 pp.