Burley (Over 6,200 results)

Paperback. Condition: Good. Every four seconds an unsuspecting consumer is duped by a cable company, cell phone provider, auto repair shop, or one of the numerous other businesses we use on a daily basis. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a quick and easy five-step plan to getting what we paid for. This powerful and informative guide makes clear who to talk to, what to say, and when to walk away. It also explainsWhy companies don't treat you fairly, and what you can do about itHow to avoid the voicemail trapHow to get customer service representatives to pay attention to youHow to keep from getting screwed in the first placeUNSCREWED features sixteen true stories about average folks who got real results, and shares a variety of creative techniques that are both legal and successful. You don't have to be pushy, loud, or aggressive to get what you deserve--you just have to read this book.Reviews If we are sufficiently angered and motivated, now we will know what we ought to do.--Miami Herald A terrific resource. . . I was so impressed by the simplicity of the techniques that I almost yearned to have a consumer conflict.--Better Investing Burley's] basic strategy of thinking like the company to get your problem fixed is ingenious. If consumers approached disputes in his way, the caveat 'buyer beware' would surely be flipped on its head.--USA Today See the full USA Today review Watch the CNN Interview.…

Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condition: Very Good. As Janell Burley Hofmann, mother of five, wrapped her 13-year-old's iPhone on Christmas Eve, she was overwhelmed by questions: "Will my children learn to sit and wonder without Googling? Should I know their passwords for online accounts? Will they experience the value of personal connection without technology?" To address her concerns, she outlined boundaries and expectations in a contract for her son to sign upon receiving his first cell phone. When Hofmann's editor at The Huffington Post posted the contract, now known as iRules, it resonated on a massive scale and went viral, resulting in a tsunami of media coverage and requests. It quickly became apparent that people across the country were hungry for more. In iRules, Hofmann provides families with the tools they need to find a balance between technology and human interaction through a philosophy she calls Slow Tech Parenting. In the book, she educates parents about the online culture tweens and teens enter the minute they go online, exploring issues like cyberbullying, friend fail, and sexting, as well as helping parents create their own iRules contracts to fit their families' needs. As funny and readable as it is prescriptive, iRules will help parents figure out when to unplug and how to stay in sync with the changing world of technology, while teaching their children self-respect, integrity, and responsibility.…

Paperback. Condition: Good. As Janell Burley Hofmann, mother of five, wrapped her 13-year-old's iPhone on Christmas Eve, she was overwhelmed by questions: "Will my children learn to sit and wonder without Googling? Should I know their passwords for online accounts? Will they experience the value of personal connection without technology?" To address her concerns, she outlined boundaries and expectations in a contract for her son to sign upon receiving his first cell phone. When Hofmann's editor at The Huffington Post posted the contract, now known as iRules, it resonated on a massive scale and went viral, resulting in a tsunami of media coverage and requests. It quickly became apparent that people across the country were hungry for more. In iRules, Hofmann provides families with the tools they need to find a balance between technology and human interaction through a philosophy she calls Slow Tech Parenting. In the book, she educates parents about the online culture tweens and teens enter the minute they go online, exploring issues like cyberbullying, friend fail, and sexting, as well as helping parents create their own iRules contracts to fit their families' needs. As funny and readable as it is prescriptive, iRules will help parents figure out when to unplug and how to stay in sync with the changing world of technology, while teaching their children self-respect, integrity, and responsibility.…

paperback. Condition: Very Good.

paperback. Condition: Very Good.

Paperback. Condition: Very Good.

Paperback. Condition: Very Good. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Paperback. Condition: Fair. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Paperback. Condition: Good. This revised guide to mastering an essential, but frequently, neglected aspect of communication provides step-by-step techniques for projecting interest, overcoming language barriers, interpreting body language, and asking constructive but non-threatening questions.

Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Condition: good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Paperback. Condition: Good.

paperback. Condition: Very Good.

paperback. Condition: Very Good.

Paperback. Condition: Fair. Another classic crime novel featuring Cornwall's Superintendent Wycliffe.

Paperback. Condition: Good.

Paperback. Condition: Fair.

Condition: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: like_new.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Mass Market Paperback. Condition: Very Good. New Ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.