Studer, Quint (513 results)

Paperback. Condition: Very Good. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

Paperback. Condition: Fair. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

Paperback. Condition: Good. The Most Valuable On-the-Job Skills Come from Experience-But You Don't Have to Work a Lifetime to Master Them. Often, it's the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We've all looked back on challenges we've faced-whether they involved a boss, a coworker, or a customer-and thought, If I knew then what I know now, I would have handled that in a completely different way The old saying Experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That's the idea behind The Great Employee Handbook. Wall Street Journal bestselling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You'll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It's the best way to get quick forgiveness when you mess up ) Discuss your own development plan without looking self- promotional Have difficult conversations with your boss Solve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they'll buy from you (and keep coming back) And much, much more.…

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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Hardback. Condition: Very Good. A comprehensive book of ?need-to-know? insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the ?little things? that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader?s Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day?especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is ?stand-alone,? offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example:  Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and failThe importance of followership: why being a good leader requires that you first be a good followerWhy we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead)Why leaders should seek consent, not consensusHow to engage employees and create a positive workplace cultureHow to help employees find meaning and purpose in their workHow to conduct difficult conversations and resolve conflicts?and why having these skills (or not) can make or break you as a leaderAdvice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them awayWhy mentoring is so powerful and how to encourage it inside your companyTips and tactics for seeing the world through your customer?s eyesHow to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader?s Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It?s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better?and help your organization thrive.…

Hardback. Condition: Good. A comprehensive book of ?need-to-know? insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the ?little things? that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader?s Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day?especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is ?stand-alone,? offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example:  Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and failThe importance of followership: why being a good leader requires that you first be a good followerWhy we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead)Why leaders should seek consent, not consensusHow to engage employees and create a positive workplace cultureHow to help employees find meaning and purpose in their workHow to conduct difficult conversations and resolve conflicts?and why having these skills (or not) can make or break you as a leaderAdvice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them awayWhy mentoring is so powerful and how to encourage it inside your companyTips and tactics for seeing the world through your customer?s eyesHow to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader?s Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It?s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better?and help your organization thrive. …

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

paperback. Condition: Good. Ex Libris copy. May have library stickers and plastic covering. Good Clean copy. Minimal signs of wear. Any images shown are stock photographs and product may differ from what is shown.

paperback. Condition: Fair.

Paperback. Condition: Very Good. Offers insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance.