Robert Poznanovich

Robert (Bob) Poznanovich is a behavioral health executive, advisor, author, and recovery advocate whose work explores what helps people move from considering care to receiving it.

Drawing on more than 30 years of personal and professional experience, Bob has seen behavioral healthcare from multiple perspectives: as a patient, business owner, trusted referent, and executive responsible for building and leading access and admissions systems.

He is the creator of The Delta System™, an operating framework that aligns Access, Engagement, and Sustainability, and the developer of the Psychological Patient Journey, a research-supported model for understanding the emotional and behavioral stages people experience while seeking care.

Bob writes at the intersection of behavioral science, operational performance, innovation, and lived experience. His central belief is simple: behavioral healthcare should be designed around the person trying to find the courage to say yes to help.