Bruno Pellizzari (26 results)
- Softcover
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores
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Paperback or Softback. Condition: New. Looking After Hospitality. Book.
- Softcover
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
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Paperback. Condition: New.
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
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- Softcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
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Paperback. Condition: New.
- Softcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
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Condition: New.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 6.37
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Paperback. Condition: Brand New. 84 pages. 7.99x5.00x0.27 inches. In Stock.
- Softcover
Seller: Books Puddle, New York, NY, U.S.A.Books Puddle
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- Hardcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
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£ 17.58
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Hardback. Condition: New.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 7.63
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Paperback. Condition: Brand New. 84 pages. 7.99x5.00x0.27 inches. In Stock.
- Softcover
Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
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£ 10.56
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Condition: New.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 9.52
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Hardcover. Condition: Brand New. 84 pages. 8.23x5.12x0.39 inches. In Stock.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
- Hardcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
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£ 20.02
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Hardcover. Condition: Brand New. 84 pages. 8.23x5.12x0.39 inches. In Stock.
- Softcover
- Print on Demand
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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Paperback. Condition: new. Paperback. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, B…runo Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
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Paperback. Condition: new. Paperback. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending…on stock availability.
- Softcover
Seller: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
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Paperback. Condition: New.
- Softcover
Seller: Speedyhen, Hertfordshire, United KingdomSpeedyhen
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£ 7.26
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Condition: NEW.
- Hardcover
Seller: Speedyhen, Hertfordshire, United KingdomSpeedyhen
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£ 9.58
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Condition: NEW.
- Softcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 9.41
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Taschenbuch. Condition: Neu. Neuware.
Language: English
Published by Austin Macauley Publishers Ltd. Jul 2026, 2026
- Hardcover
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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£ 12.03
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Buch. Condition: Neu. Neuware - Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno P…ellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow.
More images- Softcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
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£ 7.25
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Paperback. Condition: New.
- Hardcover
Seller: Rarewaves.com UK, London, United KingdomRarewaves.com UK
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£ 10.18
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Hardback. Condition: New.
- Hardcover
- Print on Demand
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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£ 19.67
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Hardcover. Condition: new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, B…runo Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Softcover
- Print on Demand
Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Contact seller5-star sellerCondition: New
£ 18.64
£ 27.55 shippingShips from Australia to U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, B…runo Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
- Hardcover
- Print on Demand
Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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£ 31.94
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Hardcover. Condition: new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, B…runo Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
- Hardcover
- Print on Demand
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
Contact seller5-star sellerCondition: New
£ 25.49
£ 37.00 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, B…runo Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
- Softcover
- Print on Demand
Seller: preigu, Osnabrück, Germanypreigu
Contact seller5-star sellerCondition: New
£ 10.59
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Taschenbuch. Condition: Neu. Looking After Hospitality | Bruno Pellizzari (u. a.) | Taschenbuch | Englisch | 2026 | Austin Macauley | EAN 9781037126307 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
