Scott L Pratt Ph.D.

Dr. Scott L. Pratt is a Chief Information Officer and technology leader with a Ph.D. in Psychology from Northcentral University and an MBA. His work sits at the intersection of human behavior, organizational resilience, and information technology leadership.

As a CIO, Dr. Pratt has led information systems strategy, digital transformation, service operations, cybersecurity initiatives, and organizational technology planning. His leadership philosophy is grounded in a simple but often overlooked truth: successful technology outcomes depend as much on people, trust, communication, and culture as they do on platforms, infrastructure, and technical architecture.

Dr. Pratt is also a Certified Scrum Professional–Scrum Master (CSP-SM), reflecting his experience with agile leadership, team development, and adaptive project delivery. His academic background in psychology gives him a distinctive lens for understanding the human dynamics behind I.T. performance, including psychological safety, cognitive load, change resistance, burnout, user adoption, and leadership decision-making.

He is the creator of the P.A.T.C.H. Methodology, a human-centered diagnostic framework that helps I.T. leaders identify and repair the people-side process vulnerabilities that weaken technology systems. Through this methodology, Dr. Pratt helps leaders examine whether their processes are predictable, aligned, taskable, supported by continuity of flow, and grounded in human safety.

In The Psychology of I.T. Leadership and The Human Patch, Dr. Pratt combines academic research with practical executive experience to help current and aspiring technology leaders build resilient teams, improve adoption, reduce organizational friction, and lead more human-centered technology environments.