Stanley Davis

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Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
Goetsch, David; Davis, Stanley

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� 2.66

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Quality Management: International Edition
Goetsch, David L.; Davis, Stanley

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� 4.47

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Quality Management for Organizational Excellence: Introduction to Total Quality
Goetsch, David L.; Davis, Stanley

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� 9.89

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Quality Management for Organizational Excellence: Introduction to Total Quality
Goetsch, David; Davis, Stanley

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� 26.27

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Implementing Total Quality
Goetsch, David L.; Davis, Stanley

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� 29.91

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