Dr. Vanessa Urch Druskat is an award-winning researcher and leading expert on team leadership. Her three decades of research on norms and routines in high-performing teams led to the Team Emotional Intelligence (Team EI) model. She advises leaders and teams in organizations as diverse as Johnson & Johnson, Amazon Web Services, YPO, Massachusetts General Hospital, public school systems, and more. Also an award-winning teacher, Vanessa serves on the faculty of the University of New Hampshire’s Peter T. Paul College of Business and Economics in Durham, New Hampshire, USA.