Dr Felicity Baker

Dr. Felicity Baker, a chartered Clinical and Coaching Psychologist with extensive experience, is dedicated to helping people successfully navigate life’s challenges. Following 20 years in the NHS, as co-founder of Ultimate Resilience, Felicity has been impacting the world of workplace wellbeing for over a decade.

Author of The Skills-based Model of Personal Resilience (2021) and The Interpersonal Process Model of Organisational Resilience (2023), Felicity has achieved widespread recognition for her published research and pioneering, science-backed interventions.

Guided by a vision of cultivating happier, healthier, and more robust workplaces, Felicity’s multi-award-winning training and coaching have helped thousands of people worldwide to banish stress and achieve lasting resilience.

In 2024, Ultimate Resilience conducted the first-ever annual survey of HR mental wellbeing. This starkly revealed the extent of mental health challenges faced by HR professionals and highlighted the need for urgent action. Felicity provides packages of support and supervision to stem the flow of stress and burnout in HR and change the narrative around HR wellbeing.