Alexandra Mack PhD

A pioneer in bringing human centered thinking to strategy and innovation, Alexandra Mack, Ph.D., is Director of Experience and Research at Ad Hoc, LLC. She is also Entrepreneur in Residence at Yale Ventures, partnering with faculty and students to translate university research into new ventures that benefit society. As a workplace anthropologist and research fellow at Pitney Bowes, Mack managed innovation activities and transformed customer experiences.

An alumna of Harvard University and Arizona State University, Mack draws from a rich background in qualitative and quantitative research methods to strengthen organizational communication, explore user behaviors, and inform decisions that ultimately improve lives.