Kristin Skinner

Chief Experience Officer. Advisor. Author. Keynote Speaker.

I've made it my mission to make organizations more effective. Twenty years of pattern recognition, systems design, and executive strategic partnership across Fortune 100 companies, distilled into Organizational Systems Architecture for leaders who recognize that everyone is busy, few are productive, and it's costing millions. In a world obsessed with outcomes, I show leaders how to master the inputs because how teams work together is just as important as what they deliver.

I'm an organizational systems strategist specializing in eliminating the invisible friction that consumes 60% of leadership time. I've spent 20+ years scaling organizations from 30 to 12,000+ people in my executive leadership roles at Expedia Group, JPMorgan Chase, Capital One, Adaptive Path, and Microsoft.

As Founder and Chief Experience Office (CXO) of VELOCITY Co, I help founders, operators, and Fortune 500 executives at Adobe, Netflix, Nike, Cisco, Walmart, and dozens more eliminate organizational friction through my proprietary Organizational Systems Method.

I co-authored Org Design for Design Orgs, the definitive playbook on building high-impact design teams that Fortune 500 companies study and implement. Since publication, it has been cited as "a must-read for any organization looking to maximize the impact of its design team."

I co-founded the DesignOps Summit, publish VELOCITY by Kristin Skinner (a Top 100 Rising in Business newsletter on Substack), and teach Design Leadership at Scale as a Top 100 Maven instructor.