Amanda Ligenza is an Insurance and Billing Coordinator, and an Intelligence Analyst in the United States Army. She has 10 years of customer service experience that has helped her learn best practices in the industry. She has worked at a private group practice, as well as helped the group practice transfer to the nation's largest DSO- Heartland Dental. Inside Heartland, she assisted 8 practice locations manage billing and collections while navigating the complexities of adding new providers to long-standing practices.