Welly is a principal program manager with Microsoft and currently is the head of product for Dynamics 365 Customer Voice. Welly has been with Microsoft for more than 14 years working on products such as SQL Server, SharePoint, and Dynamics 365. Prior to Microsoft, Welly was a professional consultant advising multi-national organizations with business process and technology implementation for more than 10 years. Welly has a master’s degree in engineering and Master of Business Administration (MBA) as well as a bachelor’s degree in psychology from University of Washington. In his free time, he likes to travel around the world having visited 79 countries and plans to continue the travel as soon as we are free from the pandemic.