PH.D Dave Fish

Dave Fish is the CEO of CuriosityCX an insights, creative, and customer experience agency. He has spent over 25 years understanding the grey areas of human behavior. His work is far from done.

Dave has been directly involved in designing and executing research, cx, and organizational change initiatives with global 50 companies. He has extensive supplier and client-side experience working in executive positions at The Engine Group, The Mars Agency, MaritzCX, as well as at JD Power, American Savings Bank and Toyota Motor Sales.

Dave regularly writes and presents on CX topics. His work has appeared in the Wall Street Journal, Automotive News, CNN, USA Today, Reuters, and CRM Magazine and on numerous television networks. He is a regular contributor to the American Marketing Association and is a featured columnist on CustomerThink. He holds a Ph.D. in Social Psychology from Claremont Graduate University and as Adjunct Professor of Marketing at the Sam M. Walton School of Business at University of Arkansas.