Jennifer Crowley

Jennifer is owner and founder of The Life Care Experts, specializing in life care planning, life care management, and education. She started her practice in 2006 and became a leading Life Care Management & Healthcare Consulting company serving Northwest Montana and surrounding areas. She is author of 7 Steps to Long Term Care Planning, a guidebook to help individuals, families, and professionals design a roadmap for aging. Jennifer completed her Bachelor of Science degree in Nursing from The Ohio State University in 1993. Jennifer resides in Kalispell and enjoys time with family, exercising, travel, and doing most things outdoors. Jennifer spent many years of her career focused on critical care nursing. She also served as a U.S. Peace Corps volunteer in Papua New Guinea. Later, she relocated to Montana after completing a short-term assignment as a travel nurse. After many years working in the acute care setting, and while working full time as a critical care nurse, she founded her Life Care Management practice, Eagleview Consulting, DBA The Life Care Experts.

Having a vision to move her career outside the acute setting for a more flexible option, reduced stress and good potential for increased earnings while eliminating “shift work.” Jennifer’s experience of starting a business unique to Montana included many struggles, mistakes and opportunities for learning how to overcome some of the unique and common challenges for professionals in private practice. Jennifer found there was a lack of a simple resource which focused on planning for the many years spent in older adulthood. Jennifer published a book, “7 Steps to Long Term Care Planning” in 2017, a guidebook for individuals, families and professionals to utilize for designing a road map for aging. She also holds multiple credentials, including Certified Dementia Trainer and Practitioner (CADDCT), Certified Life Care Planner (CLCP), and Certified Care Manager (CMC).

Her years of experience helps provide exceptional services to a diverse clientele while being responsive to the needs of all involved parties. Being a master of collaboration, along with a caring demeanor, compliments the business-minded approach Jennifer uses. Jennifer serves in many leadership roles and volunteers locally and at the state level.

In 2019, Jennifer co-founded The Life Care Management Institute, geared at education & support to professionals seeking to learn more about life care and the role of the healthcare consultant in life care management. The LCM Institute has over 29 online lessons and resources to start, grow, & manage a business in aging and life care. She teaches business skills for starting and growing the business, as well as industry standards and foundational principles, as well as practical tips and strategies, including a proprietary method called Learn-Create-Manage, the LCM Method. She coauthored "The Life Care Management Handbook" and "The Ultimate Care Plan Guide: 101 care plan templates for aging and life care professionals."

Jennifer hopes to help other professionals have a better understanding of the field of Life Care Management, have a good foundation for being able to help others while capitalizing on their own experience and education, and understand the key areas of practice for Life Care Managers. She continues to offer consultations, education, resources, and support to individuals, families, & other professionals as they learn about various topics related to life care.