Michael believes that the most important behavior of people in a 21st century organization is asking great questions. Curiosity, operationalized through great questions asked across an organization, is the critical competitive differentiator for people and those who lead them. Michael's personal mission is to make the world a better place to live and work, one organization at a time. He lives in the Pacific Northwest of the U.S. with his wife, who outclasses him in just about every way, and he can often be found wearing a kilt for no good reason at all. You can contact him via his website at www.silverbackpartners.net.