Denise Robitaille

Denise Robitaille has authored a dozen books, including: The 9 Keys to Successful Audits. She is chair of ISO/PC 302, the project committee that revised the ISO 19011, Guidelines for auditing management systems, standard.

Denise is an active member of the ISO/TC 176 Auditing Practices Group that develops papers providing guidance on auditing. She has participated internationally in standards development for more than 18 years. Denise is a Fellow of the American Society for Quality and an Exemplar Global certified lead auditor.

She is internationally recognized for her work and is a frequent speaker at conferences.

She continues to help companies achieve ISO 9001 registration and to improve their quality management systems.