Amanda Coleman

Amanda has extensive experience at the sharp of end crisis communication. She is the director of the crisis communication consultancy Amanda Coleman Communication Ltd. Based in the UK, she has more than 20 years’ experience in emergency services communication and leading law enforcement communication at a time of crisis. In 2017, Amanda led the law enforcement communication response to dealing with the Manchester Arena terrorist attack. She has more than two decades of experience in managing crises and issues.

She is the author of Crisis Communication Strategies in May 2020 and Everyday Communication Strategies published in November 2022 both published by Kogan Page. Crisis Communication Strategies brings together advice for preparing for a crisis, dealing with it and moving effectively into the recovery phase. Everyday Communication Strategies is a prequel looking at how to avoid a crisis through effective issues management.

Amanda has worked as a journalist and is a Chartered PR Practitioner as well as a Fellow of both the Chartered Institute of Public Relations and the Public Relations and Communication Association. She is an advisor for the Resilience Advisors Network and a senior associate of the Centre for Crisis and Risk Communication.

Amanda is also the chair of the Communications Professional Working Group for the UK based Emergency Planning Society.

She is an international speaker on crisis communication. Her blog can be found here https://amandacomms1.wordpress.com/