Richard W. Garrett

Prior to this book, Richard W. Garrett's most significant publication (coauthored

with Dr. John R. Virts) was an article in the Harvard Business Review

titled: Weighing Risk in Capacity Expansion.

Garrett is a trained industrial engineer, BS and MS (Purdue), and has a PhD

in operations research (Northwestern University). He has twenty-seven years

of business experience with Eli Lilly and Company, a large pharmaceutical

company. Beginning in 1994, having retired from Lilly, he was an associate

clinical professor at the Kelley School of Business, Indiana University,

Bloomington, and during the same period, he was a partner in a consulting

firm.

During his six and one-half years at IU, he won an award for the most innovative

new course in the MBA program. During ten years of his working career,

he served as an accreditor of engineering departments around the country

through ABET.

During his years at Eli Lilly, he was one of the corporate leaders in the use of

the Total Quality process-the process used in this study. He has facilitated

approximately sixty long-range plans for nonprofit groups in central Indiana.

He is the founder of the website www.elevateteachers.org.