Valerio A. Simula

Valerio is a great author but also great concierge trainer and consultant.

He is considered to be one of the great concierge in the world thanks to his professionality and motivation inherited from his father.

Valerio's career started in 1998 in Milan where he was a receptionist for a prestigious Hotel.

Today he's A.L.P.A. secretary and chief concierge at DoubleTree by Hilton.

Valerio is a customer care expert and teacher of Hotel hospitality and helped thousands of people with his fantastic inspirational and motivational style.