Jeff Sussna

Jeff Sussna is Founder and CEO of Sussna Associates, a Minneapolis-based consulting firm that helps Software-as-a-Service delivery teams and executives meet the demand for continuously evolving value and dependability. Jeff is an internationally recognized software process improvement expert. He specializes in helping SaaS organizations harness Agile and DevOps as effective value delivery tools. His career spans more than thirty years of building systems and leading organizations across the entire product development and operations lifecycle. He has held senior technical positions at Fortune 500 enterprises, leading technology companies such as Apple and Oracle, and early-stage startups.

Jeff is a highly respected coach, workshop leader, and speaker. His keynote talks and workshops are in demand at design and IT conferences throughout the U.S. and Europe. He is especially known for introducing the global DevOps community to the importance of empathy.