Helene Arts, CEO of Fifth House Group, started off thinking that she was going to become a lawyer, but by 1995 she realized that the gods had other plans for her and thus began her career as a professional mediator. Since then she has been a full time consultant in the field of conflict resolution within criminal, family, and civil court systems, and in not-for-profit and corporate workplace settings. Along the way she became fascinated with group dynamics, and in 2004 completed a Masters in Human Systems Intervention at Concordia University in Montreal, Quebec, becoming a specialist in group intervention. For over ten years Helene has also taught university courses in subjects such as mediation, interpersonal communication, group dynamics, conflict resolution, organizational conflict, and group facilitation. She holds a special place in her heart for creative people of all kinds.