Shanna Smith Jaggars

Shanna Smith Jaggars is Director of Student Success Research for the Office of Distance Education and E-Learning at The Ohio State University, and was previously Assistant Director of the Community College Research Center at Teachers College, Columbia University. Her research focuses on developmental education programming and policy, student advising and tracking systems, online learning, the labor market value of community college coursework and credentials, and institutional improvement processes.

Jaggars received her doctorate in 2002 from the University of Texas at Austin in human development and family science, where she focused on the methodological and statistical issues inherent in the analysis of individual and dyadic change across time. Prior to joining CCRC, Jaggars ran the statistical consulting unit at the University of Texas at Austin, where she collaborated on studies involving information technology usage in the postsecondary setting, the mental and physical health of college students, and a range of other topics.

For a full list of publications, see Google Scholar: https://scholar.google.com/citations?user=vRlK3H4AAAAJ&hl=en&oi=ao