Melanie Goetz

International keynote speaker and author of Communicating Water’s Value: Talking Points, Tips & Strategies; Melanie specializes in helping water and energy entities effectively communicate with their customers, elected officials, boards, and stakeholders. With over three decades of marketing experience, she has been a driving force behind effective strategic plans, public education, community support of rate increases, and award-winning outreach campaigns that have changed behaviors. Melanie is an ongoing contributor to the Journal - American Water Works Association, has served over 16 years on public utility boards, and holds an MBA from Old Dominion University, VA.