Raphaëlle Jourdan
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La boîte à outils du management de la relation client - 2e éd.
Chabry, Laurence; Gillet-Goinard, Florence; Jourdan, Raphaëlle
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La boîte à outils de l'expérience client - 3e éd.
Chabry, Laurence; Gillet-Goinard, Florence; Jourdan, Raphaëlle
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View 3 offers£ 21.65
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La boite à outils de la relation client
Chabry, Laurence; Gillet-Goinard, Florence; Jourdan, Raphaëlle
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View 2 offers£ 27.06
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