Kevin Doolan

Kevin Doolan is the Managing Partner of the Møller Professional Service Firms Group, based at Churchill College, University of Cambridge and is Guest Faculty at Harvard Law School where he teaches on their Executive Education Program. He has a particular interest in the pricing of professional services and in business development skills for partners, especially in growing clients without selling.

In 2013 he developed the Harvard Law School Case Study on pricing services (HLS 13-17) with Professor George Triantis of Stanford Law School and teaches pricing on the Harvard Accelerated Leadership Program. In 2015 he created the Harvard Law School Case Study on Business Development (HLS 15-12) with Dr Lisa Rohrer and Cambridge Associate, Alexis Caught.

With more than 25 years' experience as a partner in International law firm Eversheds, including 10 years as a full time member of their management team, Kevin has front line experience of the changes and challenges affecting professional service firms. He negotiated the terms of Eversheds' ground breaking sole supplier deal with Tyco to provide services across 30 countries in Europe, the Middle East and Africa for a single fee and served as their first client partner. He had responsibility for training and mentoring partners worldwide in both winning new clients and growing existing ones - in both cases using strategies to develop better client relationships, rather than seeking to sell or to cross sell.

In 2009, Kevin's strategy to redesign services following the recession won the Financial Times Innovation Award for Client Service and in 2010 he was the winner of the Law Society's Excellence Award for Innovation. He has an MBA from Henley Management College.

He is a regular conference speaker both at open events and at partner retreats for professional service firms covering all aspects of pricing, market strategy and business development.

Areas of expertise:

* How to price professional services

* How to grow existing clients without selling or cross-selling

* How to find and develop new clients and how introverts can succeed as business developers

* Personal influencing skills for partners

* Client buying behaviours and the science of neuro-economics

* Networking skills and personal impact for lawyers

Kevin's teaching includes:

* IE Business School, Madrid, Lawyers Management Program

* London School of Economics, Master's Degree in International Management

* Judge Business School, Cambridge, The Professional Service Firm Leader

* University of Miami, School of Law, Business Skills Program

* Harvard Law School, Accelerated Leadership Program

His book, "Natural Networking" was published in December 2014 and "The Financial Times Guide to Mastering Services Pricing" was published by Pearson in July 2015