James is an IT Delivery Executive, Coach, Author, Mentor and Speaker with practical training in a variety of disciplines. This well rounded focus gives him the ability to act both strategically as well as tactically as required. With a positive approach and desire to always leave things better than when he found them, he is a valuable asset to any organization.
Specialties:
Service Delivery
Service Management
Customer Service
Organizational Effectiveness and Efficiency
Team Alignment
Business Strategic Planning
Leadership Development