The author, Fernando Pena Vivero, is a psychologist, sales expert, high impact speaker and director of CentroARCO in Spain, a company specialized in coaching salespeople to increase their communication skills to sell more and make their customers more satisfied.
Fernando Pena es psicólogo, con consulta clínica privada. Además, es experto en técnicas de venta, formador y conferenciante de alto impacto.