JC Quintana

JC Quintana writes about the psychology and technology that build sustainable business relationships and stories to heal, teach, and connect us across generations.

HIS BUSINESS SERIES:

JC's books focus on managing business relationship expectations and making relationships successful through strategic approaches and technology. He is passionate about helping companies and individuals grow by enhancing business relationships and ensuring they create sustainable value and mutual growth. The frameworks introduced in his books are part of Customer Experience, Employee Engagement, and Human-Centered Design Thinking certificate programs and executive education programs at 32 universities across the United States. JC teaches audiences worldwide that meaningful dialogue is the foundation of quality relationships and that technology, when focused on people outcomes, can accelerate revenue and productivity for all stakeholders. His business titles include the "Speaking Frankly Strategy & Technology Series Book" include: books on the psychology of building relationships, customer relationship management (CRM), and conversation intelligence (CI) AI. His latest business book, The Customer Train, is a beautifully told allegory of customer experience progress and purpose.

HIS YOUNG READERS SERIES:

While JC has spent much of his career crafting books aimed at professional and personal growth, his passion includes creating a lasting legacy for his children, grandchildren, and future generations. This motivation led him to write engaging and meaningful children's books that help parents impart positivity, generosity, gratitude, and kindness. Driven by a desire to make a positive impact, JC's stories are designed to teach young readers the importance of living with intention, embracing every moment, and building meaningful relationships. His stories include the "Heartfelt Tales for Young Minds and Parents" series: positivity and encouragement, dealing with discrimination, and making the best of every day. His writing combines his love for storytelling with his dedication to nurturing a generation of compassionate, thoughtful, and kind-hearted individuals. JC Quintana's books entertain and inspire parents and children to connect and grow together, making each story a cherished family experience.