Alka Jarvis

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Achieving Customer Experience Excellence through a Quality Management System
Jarvis, Alka; Morales, Luis; Ranadive, Ulka

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� 4.22

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Inroads to Software Quality: "How to" Guide and Toolkit (Political Economy of Inst. & Decisions)
Jarvis, Alka; Crandall, Vern

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� 5.86

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ISO 9000-3: A Tool for Software Product and Process Improvement
Kehoe, Raymond; Jarvis, Alka

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� 10.94

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Dare to be Excellent: Case Studies of Software Engineering Practices That Work
Jarvis, Alka

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� 32.68

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Quality Experience Telemetry: How to Effectively Use Telemetry for Improved Customer Success
Jarvis, Alka; Morales, Luis; Jose, Johnson

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� 32.05

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