Richard Morrow

Richard Morrow, MBA, MBB, Author, and executive in healthcare. Healthcare's roadmap to higher reliability is laid out in Richard Morrow's first three books, beginning with "Utilizing the 3Ms of Process Improvement in Healthcare." "Leading High Reliability Organizations in Healthcare" is the capstone work for leaders and reliability "engineers" healthcare so desperately needs to achieve capability in clinical and business outcomes. Richard knows high reliability having led engineers, frontline staff, and fellow executives in some of the most reliable organizations in the world including Eaton Corporation, Motorola, SKF, and United Airlines. Richard's team developed the Center for Transforming Healthcare at The Joint Commission, which led harm elimination collaborations with America's greatest healthcare organizations.