Nicole C. Baratta (Engard) the Founder of ChickTech Austin and a Senior Documentation Program Manager at Red Hat. In 2007, Nicole was named one of Library Journal's Movers & Shakers and in 2009 she was the editor of “Library Mashups,” a book published by Information Today, Inc. and in 2010 she authored “Practical Open Source Software for Libraries,” a book published by Chandos Inc. and in 2012 the second edition of "The Accidental Systems Librarian" which she worked on with Rachel Singer Gordon will be released. Learn more about Nicole on LinkedIn at: https://linkedin.com/in/ncbaratta