At age 19, Joe witnessed, firsthand, the devastation that Soviet communism had inflicted upon things like… customer service. That concept had been raped, pillaged and driven to extinction. There’s nothing so strange as getting yelled at for not finding the sour cream on your own. It was no less strange for Joe to find himself, after two years, staring in complete awe and amazement at the cereal aisle of the grocery store. It was a formative experi-ence, to say the least.
Upon his return, Joe met and married Karen, a woman with a special talent: a seemingly endless supply of patience with Joe’s most eccentric undertakings, including a three-year venture into writing and publishing this very book. Before that, she endured a five-year construction project, which re-mained a constant eyesore out the back window. During construction, Karen gave birth to two children. When the project was complete, Clayton and Shereen had a life-sized hobbit hole to call their own.
In the meantime, with a bachelors degree in mechanical engineering from ASU, Joe has found work in various and surprising engineering fields: from water treatment plants to designing multiple subdivisions, from aerospace solenoid valves to turbine engine parts. It's not rocket science, but its close. Besides, Joe also found work in the field of brain surgery as a neurosurgical image guidance engineer. Seriously.