Marc Majers

Marc Majers is a User Experience Professional. He’s worked in application, software, and website design for over 20 years, won some industry awards, and ultimately gained skills in e-commerce, user research, interaction design, digital strategy, conversion rate optimization (CRO), and usability testing. He’s worked with organizations such as Progressive Insurance, Cleveland Institute of Art, and Hyland Software.

He has a Master of Science in Information Architecture & Knowledge Management with an emphasis in User Experience Design from Kent State University and a Bachelor of Arts from Bowling Green State University. He is Google Analytics certified, UX Certified from Nielsen Norman Group and a Certified Usability Analyst (CUA) from Human Factors International. Marc is also an Eagle Scout.

He is the author of “Don’t Fear The Forward: The Secret to Building Successful Websites” and "Make Your Customers Dance - The Key To User Experience Is Knowing Your Audience". He is the founder of Leading Hands Through Technology – a nonprofit that helps other nonprofits with technology and Better World Day. Marc serves on the board of the User Experience Professional Association (UXPA) Cleveland.