Michel Cattan
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Maîtriser les processus de l'entreprise
Cattan, Michel; Idrissi, Nathalie; Knockaert, Patrick
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Guide des processus: Passons à la pratique !
Cattan, Michel
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Maitriser Les Processus De L'Entreprise Guide Operationnel: Guide opérationnel
Cattan, Michel; Idrissi, Nathalie; Knockaert, Patrick
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Management des processus: Une approche innovante
Cattan, Michel
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L'Engagement De La Direction
Cattan, Michel
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Guide des processus - Passons à la pratique !: 3e édition entièrement révisée, conforme à la version 2015 de l'ISO 9001
Cattan, Michel
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MANAGERS, ENGAGEZ-VOUS ! LA RECETTE DU CHEF: LA RECETTE DU CHEF
Cattan, Michel
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