Manfred Krafft

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Au�endienstentlohnung im Licht der Neuen Institutionenlehre: 212 (neue betriebswirtschaftliche forschung (nbf), 212)
Krafft, Manfred

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� 11.47

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Kundenmanagement: Grundlagen - Strategien - Beispiele
Krafft, Manfred

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� 35.54

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MARKETING DIRECT INTERNATIONAL CONCEPTS, PRATIQUES ET CHIFFRES CLES: Concepts, pratiques et chiffres cl�s
COLLECTIF

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� 6.57

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Internationales Direktmarketing

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� 2.16

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Grundlagen des CRM: Strategie, Gesch�ftsprozesse und IT-Unterst�tzung

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� 18.53

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Perspektiven der Kommunikationspolitik: 0 (ZfB Special Issue)

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� 27.17

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Kundenzufriedenheit: Konzepte - Methoden - Erfahrungen

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� 33.14

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Wiederaufnahme vertraglicher Gesch�ftsbeziehungen: Eine empirische Untersuchung der Kundenperspektive (Kundenmanagement & Electronic Commerce)
Pick, Dore�n

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� 26.44

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