James S Pepitone

I am now the Managing Partner at DesignedWORK, consultants and advisors specializing in the design of knowledge work and people-dependent operations. We utilize a deep knowledge of the human sciences and years of experience to diagnose, design, and develop the human work systems on which knowledge work depends. This approach quickly and sustainably creates substantial increases in the engagement, performance, productivity, and retention of knowledge workers, while making day-to-day managing easier.

DesignedWORK was founded in 2002, and between 2002-2005, I volunteered nearly full-time to support development of the trans-disciplinary applied science "humaneering," which integrates and synthesizes our knowledge of human nature from primarily human science and other relevant disciplines into a productivity maximizing protocol for the design and management of human work.

This support continued through 2012, included consulting support to companies hosting the nonprofit Humaneering Institute's field trials of humaneering (both alpha and private beta releases). Then in Q1 2013, the nonprofit Humaneering Institute outsourced its technology transfer function for "humaneering" to DesignedWORK (www.designedwork.com).

While my books reflect some aspects of humaneering, none include today's latest release (Version 3 beta). Future Training (1995) boldly argues for advancing the corporate Training function with new capabilities in human work design and management, and shares knowledge from humaneering Version 2. Human Performance Consulting (2000), though unfortunately published without over 100 final edits in Gulf Publishing's rush to sell its book portfolio to Butterworth-Heinemann (now Routledge), pairs aspects of humaneering Version 2 with a new breed of internal consultant -- a science-based expert in applying human nature to advance human work design and management.

For the most up-to-date insight into Version 3 of humaneering and the leading edge of advancements in human work design and management, you may want to read the following articles freely available online:

“Work Reconsidered: Increasing productivity with humaneering” (Part 1)

Institute for Management Services – Journal of Management Services (Autumn 2014)

http://www.designedwork.com/materials/workreconsidered1.pdf

“Developing Low Performers to Improve Sales Performance”

People Development Magazine (blog – Jun 2014)

http://peopledevelopmentmagazine.com/develop-performance-improve-sales/

“New Methods Are Needed to Improve Corporate Recruiting Effectiveness”

Journal for Corporate Recruiting Leadership (Nov 2011) – with co-author Dr. Robert Wyatt

http://www.humaneeringinstitute.org/Materials/newmethods.pdf

“Hiring for ‘Fit’ Requires More Than Resumes, Job Descriptions, and Interviews”

Journal for Corporate Recruiting Leadership (Sep 2011) – with co-author Dr. Robert Wyatt

http://www.humaneeringinstitute.org/Materials/hiringforfit.pdf

“A Case for Humaneering”

Institute for Industrial Engineering – IIE Solutions (May 2002)

http://www.designedwork.com/materials/caseforhumaneering.pdf

There is additional knowledge under "Work Design" on the DesignedWORK website (http://www.designedwork.com), and please do not hesitate to contact me by email at james.pepitone@designedwork.com